Terms & Conditions

Online Stock Order Information
  • Most stock items will ship within 24-48 hours of order placement.
  • Our orders ship via UPS (delivery 1-6 business days).
Online Payment Options
  1. We only accept credit cards or Paypal as payment.
  2. We accept Visa, MasterCard, American Express & Discover only.
Acknowledgments

For stock orders, once your transaction is complete an order confirmation with all of the order details will be emailed to the email address provided. Please review and contact Home Plumbing Source for any changes and or corrections. Changes made after acknowledgment must be confirmed in writing, including changes to shipping instructions.

Cancellations

Orders, where production has begun, are subject to cancellation fees and reasonable charges for material and labor. If there is a deposit on account, charges will be posted against that balance and any credit balance refunded. If a debit balance occurs, it will be due and payable upon receipt.

Claims

All claims to report damaged products, missing products, shipment issues or to request a return of the unwanted product must be made through our Claims Department.

To ensure a speedy response be sure to include the following when making your claim:

  • Company Name
  • Your name and contact information
  • Purchase order number
  • Invoice or Order number
Please send your inquiry to contact@homeplumbingsource.com.

Thank you.